Epsode 25: April Dunbar, Leading in Crisis

In this episode of Henry's Dashboard Dialogues I chat with a very special guest, Ms. April Dunbar (Assistant Director of the 911 Communications Center). April has recently been elected as President of the Kentucky Emergency Number Association (KENA). Her leadership extends beyond Kentucky as she serves as a TERT (Telecommunication Emergency Response Team) leader.

April shares her eye-opening experience being deployed to Asheville, North Carolina, in the wake of Hurricane Helene. With the local 911 center overwhelmed, April and her team were called to assist, providing much-needed support in a devastated area.

Join us as April recounts the challenges faced, from navigating unfamiliar systems to understanding the local dialects, all while coordinating critical emergency responses. She highlights the importance of teamwork and adaptation in crisis situations, sharing insights on the unexpected encounters with wildlife and the heartwarming moments with local dispatchers.

April's dedication and expertise shine through as she reflects on her role in helping communities during their time of need. Tune in to learn about the vital work of emergency responders and the resilience required in the face of disaster.